Returns & Exchanges
At Amada Diamonds, we want you to be completely satisfied with your purchase. If your jewelry does not meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place your diamond jewelry in its original designer packaging, including all certificates and appraisal documents to ensure a full refund.
Ship with Care
Affix the prepaid insured shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our gemologists verify the condition and authenticity of the return, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing